People & Culture Business Partner

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 17.5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work
• Flexible public holidays – swap any public holiday for another day that better suits your lifestyle, culture, or personal commitments
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Additional 5 days of reproductive health and wellbeing leave to support your reproductive health, wellbeing, and related life events
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The VicTrack People & Culture team is growing, we are looking for a People & Culture Business Partner to provide expert advisory support across end-to-end people matters, with a strong focus on employee relations, and supporting culture change and capability uplift programs.

As a key member of the P&C team, you will partner closely with leaders to deliver high-quality, timely and practical people solutions, while managing complex and sensitive workforce issues. You will play a critical role in supporting performance outcomes, leading escalations, and building leadership capability across the business.
In addition, you will act as a trusted escalation point for challenging ER/IR matters, working closely with stakeholders, including unions, to ensure fair, compliant and effective outcomes while strengthening relationships and driving a high performing, accountable culture.

Key Responsibilities:

• Provide expert advice and coaching to leaders on all people-related matters, including performance management, conduct, and organisational effectiveness.
• Act as a key escalation point for complex ER/IR issues, including grievances, disciplinary matters, and employee disputes.
• Manage and contain escalations, ensuring risks are mitigated and outcomes are fair, compliant, and commercially sound.
• Build and maintain strong relationships with key stakeholders, including union representatives, acting as a primary interface where required.
• Lead and support business leaders through change management and organisational design activities, supporting by the Employee Capability team of specialists
• Deliver and embed cyclical P&C programs such as performance reviews, workforce planning, and remuneration processes.
• Utilise HR data and insights to identify trends, inform decision-making, and proactively improve workforce outcomes.
• Partner with internal P&C specialists to support leaders to uplift capability, educate managers and stakeholders on effective people management practices, and deliver targeted change initiatives
• Contribute to continuous improvement of P&C processes, policies, and frameworks to enhance efficiency and employee experience.

Qualifications:

• Tertiary qualifications in Human Resources, Business Management, Commerce, or equivalent (mandatory).

Knowledge & Experience:

• Extensive experience in Employee Relations and Industrial Relations, particularly within complex environments.
• Demonstrated knowledge and application of industrial relations legislation as it relates to enterprise agreements and managing performance, complaints, grievances, and terminations.
• Ability to develop effective working relationships and influence stakeholders across all levels of the business to support people outcomes.
• High-level analytical skills with the ability to interpret data and report on P&C metrics within a HRIS to inform business decisions.
• Proven ability to deliver programs and facilitate information to groups while managing conflicting deadlines and expectations.
• Highly developed written communication skills, including the ability to prepare clear documentation, reports, and relevant correspondence.

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.
Applications will be reviewed and processed as they are received, so please don’t wait until the deadline to apply.

Closing Date: 19/07/2026

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT